Responsible, Experience-Led Business Support

Trusted experts in delivering high-quality contact centre solutions, Social Enterprise Direct (SED) has a rich catalogue of experience in developing innovative services for businesses across a variety of sectors. From customer service to debt support; from energy advice and grant administration to SQA-accredited training – SED will draw upon our comprehensive skillset in order to provide your organisation with exemplary custom-made business services.
SED is a committed social enterprise; all profits made are invested into our parent organisation and registered charity Advice Direct Scotland.

Responsible, Experience-Led Business Support

From customer service to debt support; from energy advice and grant administration to the provision of SQA-accredited training – SED will draw upon our comprehensive skillset in order to provide you and your organisation with exemplary custom-made business services.

SED is a committed social enterprise; all profits made are invested into our parent organisation and registered charity Advice Direct Scotland. Any organisation that commissions our services can thereby rest-assured that all money spent will contribute towards their Corporate Social Responsibility Outcomes

Contact Centre

Omni channel customer and lead contact centre.

Training Academy

Quality training accredited by reputable institutions.

Debt Advice

Find the right debt solution for your business customer.

Energy Advice

Valuable advice on products, contracts and pricing.

Contact Centre

Omni channel customer and lead contact centre.

Training Academy

Quality training accredited by reputable institutions.

Debt Advice

Find the right debt solution for your business customer.

Energy Advice

Valuable advice on products, contracts and pricing.

Bespoke Service


In addition to the services above, we can utilise our in-house team of accredited computing and innovation experts to help you overcome a wide variety of challenges within your industry. Our transferrable skills and experience can be applied across a range of sectors in order to deliver productive, efficient, and cost-effective customer solutions.

Hardship Fund

We are Independent Administrators of a £28 million fund to help customers.

Speak Up

We manage the ‘Freedom to Speak Up’ service to support staff who raise concerns.

Pride in our work means

Great Results for You

All Social Enterprise Direct staff are steadfastly committed to producing high-quality results for you and your organisation. Combining our first-rate IT and systems infrastructure with a compassionate and experienced body of staff, we integrate ourselves within our clients’ teams in order to grow their business quickly and cost-effectively.

 

GLASGOW

Mercantile Chambers, 39 - 69 Bothwell St
Glasgow, G2 6TS

     
PHONE
0141 553 5550
     
EMAIL US

 

 

 

 

GLASGOW

Mercantile Chambers, 39 - 69 Bothwell St
Glasgow, G2 6TS


PHONE
0141 553 5550

EMAIL US