Accredited Training Academy
We are an accredited SQA Training Centre with the resources to provide an extensive range of flexible training solutions for both individuals and organisations. We use a holistic approach to learning that focuses on meeting the learning styles of our trainees through blended training programmes.
Our expert training team conduct extensive Training Needs Analysis before proposing learning solutions to meet individual and business needs. Our emphasis is on ‘learning through experience’ rather than ‘learning by rote’, using group activities and individual tasks that ensures a learning journey that is comprehensive, interactive and enjoyable.
Our core skills are:
- Excellence in Customer Service
- Decision Making
- Information, Computers and Technology
- Problem Solving
Our training is person-centred, vocational and accredited by customer service industry leaders.
Due to our valued experience as a social enterprise, we can embed support into our training services in order to meet the needs of the long-term unemployed.
Our modules deliver a range of employability skills which succeed in developing not just the individual, but the company they represent.
We are constantly exploring new opportunities and developing qualifications and courses for our trainers to match the demands of our clients.
Find out how we can help you